CALL TRACKING FOR AGENCIES

Fuel your agency’s growth
with smarter call tracking insights

Nimbata connects marketing performance, lead quality, and revenue in one place
so your agency can scale without the busywork.

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WHERE +7,000 BRANDS TURN FOR CALL INTELLIGENCE

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One Platform. Endless Insights.
Capture & Sync your clients’ data on autopilot.

Capture

From first call to revenue – get the complete journey

Stop tracking calls, start tracking what matters. Nimbata helps marketing agencies connect every call to the campaign, channel, and keyword that drove it.

See which efforts bring high-quality leads that convert, not just more calls.

Zero manual review. 100% clarity.

Call Tracking

Classify & Organize

Automate your agency’s workload and scale insights, not your to-do list.

Every conversation automatically captured, structured, and summarized — no manual input, no missed insight.

Built around your process, your rules, your prompts.

Conversation Intelligence

Analytics

Share the reports your clients want to see.

Instantly share branded, real-time dashboards that highlight campaign ROI and lead quality.

Transparent, beautiful reporting that keeps clients confident — and keeps them with you.

Reports & Analytics

Integrations

All your client tools, perfectly in sync

Plug Nimbata into CRMs, ad platforms, and Slack, everything stays connected, automatically.

Integrations

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And that’s not all…

Get all the little features that can make big difference for your team.

Client Account Duplication

Clone workflows, tags, and call flows across clients — without doing it all over again.

User Roles & Permissions

Give teammates or clients the access they need from admin to analytics — without chaos.

Whitelabel

Deliver a seamless client experience with your own branding & domain powered quietly by Nimbata.

Custom Alerts

Send the right alerts to the right team — Slack, email, or both — instantly.

Data Exporting & Sharing

Export insights in any format or connect directly to your analytics stack.

Email Performance Summaries

Automated summaries that show clients exactly what your work delivered. Daily. Weekly. Monthly.

AGENCY PARTNER PROGRAM

Let’s become Partners!

Grow your revenue streams while delivering more value to your clients

What the Partner program gets you:

Recurring commission for every client you onboard
Manager Account to handle clients at $0
Streamline subscription payments
Priotity support for you & your clients to solve issues in minutes

“With Nimbata, we can see which phone calls make money and reinvest away from the ones that don’t.”

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Aaron Crewe – Agency Partner
See case study

Built different. On purpose.

Human Support

Dedicated Support 24/7 by experienced product experts – no vague & templated answers

Unique Pay per Call Pricing Model

Transparent pay per answered call billing – reducing your invoice up to 70%

Get the best
Call Tracking, today!

Flexible Product, Expert Support, Transparent Pricing.
Everything you need — all in one place.

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FAQ – Call Tracking for Agencies

What is call tracking for marketing agencies?

Call tracking for marketing agencies is the process of capturing, analyzing, and attributing inbound calls to specific marketing efforts like Google Ads, Facebook campaigns, or SEO traffic.
It helps agencies:
– Prove campaign ROI by tying calls to channels, keywords, and ads
– Qualify leads automatically using AI tags, summaries, and call scoring
– Create white-labeled reports for client transparency
– Route and sync data to CRMs, Slack, or analytics tools in real-time

Modern platforms like Nimbata make it easy to manage call tracking across multiple clients, automate workflows, and eliminate guesswork in performance reporting.

How does your Call Tracking for Agencies solution differ from your main product?

Our agency-focused Call Tracking solution is designed to enhance client relationships, align communication and create a single source of truth in terms of marketing revenue. Nimbata offers specialized features that speeds up your call tracking processes (e.g. copy-paste call flow set up from brand to brand) and analytics tailored for marketing agencies, enabling them to optimize call interactions, boost client engagement, and drive more profitable campaigns.

What are the most effective inbound call tracking apps for agencies?

The best inbound call tracking apps for agencies are the ones built specifically to support client management, campaign attribution, and reporting at scale. Top-rated platforms, like Nimbata, are designed for performance-driven agencies. Nimbata offers AI call tagging, keyword-level attribution, white-labeled client reports, and CRM integrations.

How do agencies charge for call tracking services?

Agencies typically charge for call tracking in three main ways:

1. As a line-item service: A fixed monthly fee per client or per number tracked.
2. Bundled into retainers: Included as part of a broader marketing service package.
3. Usage-based pricing: Marking up the platform’s cost based on minutes, call volume, or features used.

Some agencies also monetize value-added features as premium services.
Platforms like Nimbata support multi-client management, pay-per-answered-call pricing, and agency whitelabeling, making it easy to pass through costs or package call tracking profitably.

Do you offer a white label solution?

Yes! You can check all the details about our white label feature.

Can I be part of the affiliate program as an agency?

Yes! As an agency, you can certainly be part of our affiliate program, which comes with several benefits:

– Additional Revenue Stream: By joining our affiliate program, you have the opportunity to earn additional income through commissions on referrals.

– No Product Ownership: You don’t need to create or maintain the products or services yourself. You simply refer clients to us, and we handle the rest.

–Expand Your Service Offering: It allows you to broaden your service offerings by recommending products or services that complement your agency’s core services.

–Build Client Trust: Recommending trusted products or services can enhance your agency’s reputation and build trust with your clients.

–Win-Win Collaboration: It’s a win-win collaboration where you benefit from commissions, and your clients benefit from access to valuable products or services.

Check out our Agency Partner Program.

Why should I choose Nimbata?

At Nimbata, we have been obsessed with revolutionizing the way you track, analyze, and leverage your phone leads – since 2013. Why should you choose Nimbata?

– Simpler. Better. Flexible.

Call Tracking shouldn’t be hard. Stuck using outdated software? Nimbata works where you work. Automate lead management processes and receive call events and conversions directly on your ad accounts and CRM. Convert more leads into paying customers.

-Pricing that works for everyone

Nimbata is the only Call Tracking Software that lets you pay per answered call, helping you save more of your marketing budget – experience call tracking without bundles and hidden costs.

-Support by actual humans

Stuck or need advice on how to set up your tracking? Baffled by the constant changes in tools from your Martech stack? Our specialists are always here to help at the other end of the line.

Is Nimbata HIPAA compliant?

In short – yes! Nimbata is a HIPAA compliant call tracking software.
But, what makes Nimbata HIPAA compliant?

1. Handling Personal Information

All Personally Identifiable Information (PII) under healthcare accounts are encrypted and stored on secure servers to ensure its protection. For further security, this information isn’t included in Email Notifications.

2. Data Encryption

Any ePHI (electronic Protected Health Information) stored on our servers is encrypted for increased security. This encryption process safeguards confidential data against unauthorized access, providing protection during data transfer and preserving the privacy of customer information in the event of a breach. Nimbata helps protect any Patient data (PHI) by encrypting your information during transit and at rest.

3. Business Associate Agreement (BAA)

Business Associate Contract, or Business Associate Agreement, is a written arrangement that specifies each party’s responsibilities when it comes to PHI.
HIPAA requires Covered Entities to only work with Business Associates who assure complete protection of PHI. These assurances have to be in writing in the form of a contract or other agreement between the Covered Entity and the BA.

Nimbata for Healthcare Accounts: Before activating your Healthcare account in nimbata app, you must first sign on to the BAA to maintain PHI security. BAA’s purpose-built to collect, store, and manage PHI across your entire tech stack.

4. Secure User-level permissions

Nimbata provides secure access controls to protect your data from unauthorized individuals. Authentication, Permissions, Audit Logging, and Auto-Signoff provide an added layer of security.

Do you offer user permissions for my clients?

Yes! User permissions serve as a barrier that safeguards Nimbata’s integrity and data security. By offering five different roles (Admin, Power User, User, Analytics & Integrations, Analytics Only), you can precisely control what actions and features each client can access. This fine-grained control ensures that clients only interact with the aspects of Nimbata that are relevant to their needs and responsibilities. Permissions also streamline the user experience, ensuring that each client can efficiently carry out their tasks without unnecessary access to sensitive areas of your platform

What kind of support do I get as an agency?

All agencies under the Agency Plan receive a dedicated account manager who will assist you during the setup process and address any questions you may have.

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Introducing the Workflow Builder!

Fuel your agency’s growth with smarter call tracking insights

One Platform. Endless Insights.Capture & Sync your clients’ data on autopilot.

From first call to revenue – get the complete journey

Automate your agency’s workload and scale insights, not your to-do list.

Share the reports your clients want to see.

All your client tools, perfectly in sync

And that’s not all…

Client Account Duplication

User Roles & Permissions

Whitelabel

Custom Alerts

Data Exporting & Sharing

Email Performance Summaries

Grow your revenue streams while delivering more value to your clients

Built different. On purpose.

Human Support

Unique Pay per Call Pricing Model

Get the best Call Tracking, today!

FAQ – Call Tracking for Agencies

Fuel your agency’s growth
with smarter call tracking insights

One Platform. Endless Insights.
Capture & Sync your clients’ data on autopilot.

Get the best
Call Tracking, today!