Track, attribute, and report client call performance—without the headaches.

Easy onboarding. Client-ready Reports. Sleek UI/UX that doesn’t feel like a 90s show.

Try our Agency Solution – for free

Call Tracking for Agencies. Make your Marketing Agency thrive by delibering more of your best results

+ 7000 Brands run on Nimbata daily

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Call Tracking for Marketing Agencies medal

Deliver more of your best results effortless

Generate. Track. Attribute. Optimize. Generate more.
Make your agency thrive by simply knowing what works for each of your clients.

call tracking software - call analytics & reporting

Get the data you want

Analyze your call data your way from campaign down to the keyword level. Discover what brings in the right leads or eliminate unnecessary expenses caused by underperforming efforts.

And the credit you deserve

Streamline your process: automate call conversions to your ad tools, attaching the value of each lead for accurate ROI and RoAS calculations – leaving no room for doubts.

Where your clients already working

Connect directly with the tools you and your clients already love. From Slack to HubSpot and Google Ads, Nimbata adds value to every step of your analysis.

Features that make
your clients happier and your life easier

Agency-focused features that actually make sense and add value to your services.

Agency Partner - Manager Account - Exclusive Feature

Exclusive Agency Partner Feature

Simplify your client management with an exclusive manager account

Streamline client management, with zero costs. Add unlimited sub-accounts and give your clients a seamless experience while boosting your own brand perception.

Onboard your clients easily

Access and manage their call tracking accounts

Assign User Permissions & Roles to avoid overwhelming your clients with data

Streamline subscription payments

Explore Agency Partner Program

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Automatically send call summaries to your clients’ inbox

Effortlessly deliver call summaries to your clients’ email inboxes, showcasing your true impact daily, weekly, monthly for enhanced communication.

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Create a consistent image of your agency’s identity

Customize your Nimbata account and style the interface and your emails so that they are inline with the brand identity and uniqueness of your agency.

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Fine-tune your clients accounts with ease

Different clients, different needs. Flexibly create and manage unlimited sub-accounts for clients and brands to work in a collaborative environment- all inside 1 Nimbata account.

FAQ – Call Tracking for Agencies

What is Call Tracking?

Call Tracking is the method that allows you to track marketing activities that drive calls to your business. This is done by pairing what we call a phone tracking number, with a source you wish to track i.e. Facebook Ads, Google Ads, Newsletters, Offline ads, etc. These tracking numbers forward calls to your business, with no change in the process whatsoever, allowing you to even record calls or play whispers to agents prior to answering the call.

How does your Call Tracking for Agencies solution differ from your main product?

Our agency-focused Call Tracking solution is designed to enhance client relationships, align communication and create a single source of truth in terms of marketing revenue. Nimbata offers specialized features that speeds up your call tracking processes (e.g. copy-paste call flow set up from brand to brand) and analytics tailored for marketing agencies, enabling them to optimize call interactions, boost client engagement, and drive more profitable campaigns.

Do you offer a white label solution?

Yes! You can check all the details about our white label feature.

Can I be part of the affiliate program as an agency?

Yes! As an agency, you can certainly be part of our affiliate program, which comes with several benefits:

– Additional Revenue Stream: By joining our affiliate program, you have the opportunity to earn additional income through commissions on referrals.

– No Product Ownership: You don’t need to create or maintain the products or services yourself. You simply refer clients to us, and we handle the rest.

–Expand Your Service Offering: It allows you to broaden your service offerings by recommending products or services that complement your agency’s core services.

–Build Client Trust: Recommending trusted products or services can enhance your agency’s reputation and build trust with your clients.

–Win-Win Collaboration: It’s a win-win collaboration where you benefit from commissions, and your clients benefit from access to valuable products or services.

Why should I choose Nimbata?

At Nimbata, we have been obsessed with revolutionizing the way you track, analyze, and leverage your phone leads – since 2013. Why should you choose Nimbata?

– Simpler. Better. Flexible.

Call Tracking shouldn’t be hard. Stuck using outdated software? Nimbata works where you work. Automate lead management processes and receive call events and conversions directly on your ad accounts and CRM. Convert more leads into paying customers.

-Pricing that works for everyone

Nimbata is the only Call Tracking Software that lets you pay per answered call, helping you save more of your marketing budget – experience call tracking without bundles and hidden costs.

-Support by actual humans

Stuck or need advice on how to set up your tracking? Baffled by the constant changes in tools from your Martech stack? Our specialists are always here to help at the other end of the line.

Is Nimbata HIPAA compliant?

In short – yes! Nimbata is a HIPAA compliant call tracking software.
But, what makes Nimbata HIPAA compliant?

1. Handling Personal Information

All Personally Identifiable Information (PII) under healthcare accounts are encrypted and stored on secure servers to ensure its protection. For further security, this information isn’t included in Email Notifications.

2. Data Encryption

Any ePHI (electronic Protected Health Information) stored on our servers is encrypted for increased security. This encryption process safeguards confidential data against unauthorized access, providing protection during data transfer and preserving the privacy of customer information in the event of a breach. Nimbata helps protect any Patient data (PHI) by encrypting your information during transit and at rest.

3. Business Associate Agreement (BAA)

Business Associate Contract, or Business Associate Agreement, is a written arrangement that specifies each party’s responsibilities when it comes to PHI.
HIPAA requires Covered Entities to only work with Business Associates who assure complete protection of PHI. These assurances have to be in writing in the form of a contract or other agreement between the Covered Entity and the BA.

Nimbata for Healthcare Accounts: Before activating your Healthcare account in nimbata app, you must first sign on to the BAA to maintain PHI security. BAA’s purpose-built to collect, store, and manage PHI across your entire tech stack.

4. Secure User-level permissions

Nimbata provides secure access controls to protect your data from unauthorized individuals. Authentication, Permissions, Audit Logging, and Auto-Signoff provide an added layer of security.

Do you offer user permissions for my clients?

Yes! User permissions serve as a barrier that safeguards Nimbata’s integrity and data security. By offering five different roles (Admin, Power User, User, Analytics & Integrations, Analytics Only), you can precisely control what actions and features each client can access. This fine-grained control ensures that clients only interact with the aspects of Nimbata that are relevant to their needs and responsibilities. Permissions also streamline the user experience, ensuring that each client can efficiently carry out their tasks without unnecessary access to sensitive areas of your platform

What kind of support do I get as an agency?

All agencies under the Agency Plan receive a dedicated account manager who will assist you during the setup process and address any questions you may have.

Say Goodbye to “We Think It’s Working”

We built call tracking for agencies who need answers, not assumptions. Are you in?

Test out Nimbata – it’s about time

or let us show you how

Rene Hanli
Digital Marketing Specialist at Vezzlemedia

“What you wanted other call tracking providers to be”

Steven Laff
Marketing Agency Owner at AFSB

“…best decision in the call tracking space in over a decade.”

Markellos Diorinos
CEO at Bryq

“Finally we can calculate ROI on click-to-call ads”

Dinesh Kumar
Business Owner at 55places

“Nimbata excels in integrating with various APIs, allowing seamless connections with existing business software.”

Tino Umo
Agency owner at Searchgage

“Nimbata’s per-call cost significantly reduced our call tracking expenses by 70% in comparison to other platforms out there“

Adrien Lafranchi
Business owner at Soshome

“Really easy to use, the support service is just amazing, i think the best i’ve seen.”

Solutions

Call Tracking

Global Tracking Numbers

Call Flow Builder

Analytics & Reports

Lead Management

Form Tracking

Tagging

Automation Builder - new

Conversation Intelligence

Call Recordings

Call Transcriptions

AI Call Summaries - new

Key Integrations

Google Ads

HubSpot

Google Analytics 4

Zapier

By Industry

For Marketing Agencies

Automotive

Legal Services

Home Services

Real Estate

Healthcare

Travel & Hospitality

Education

Pay-per-call

Partnerships & Programs

Agency Partner Program

White Label Account

Affiliate Program

By Use Case

Understand Call Volumes

Grow your leads

Prove your worth

Resources & Inspiration

Dialed:In Blog

Dialed:In Newsletter

FAQ

Why Nimbata

About Nimbata

Get Started with Nimbata

Youtube

Help Desk

How to use Nimbata

Get a Nimbata Demo

Product Updates

Featured in Dialed:In

What is Call Tracking & How it works

The power of Google Ads Lead Scoring

What is & How to Use AI Call Tracking

10 out of the box ways to get more calls {Organic & Paid}

How to Score, Tag & Analyze your Inbound Phone Calls

What's new

Driving Growth: How Call Tracking Delivered an 86% Spike in Phone Leads

Nimbata Product Update - March 2025