Call Tracking for Travel & Hospitality
Call Tracking for marketers on travel business who are looking to boost direct bookings and drive travel inquiries.
Nimbata helps your team track every call. Are travelers asking about peak season rates? Is it guests confirming spa treatments? Know what campaigns convert, route calls, and get more bookings.
When every call could be a new reservation,
there’s no room for errors.
Smooth & Transparent Customer Journeys
Design seamless call journeys, from the first hello to final routing that elevate the travel experience at every step.
Gain complete visibility into caller identity and source attribution
Track every guest interaction, uncover how they found you, and understand the ‘why’ behind their journey.
Calls to CRM Records, automatically.
Send guest details, how they discovered you, and where they are in their travel planning journey straight to your CRM.
See what’s working. Route calls smarter on every step.
1. Capture
Uncover why they reached out and what they’re looking for
Was it a family-friendly resort in Berlin Google search? A wedding venue listing? A Facebook ad offering 3 nights for the price of 2? Nimbata’s tracking reveals the exact source behind every inquiry.
2. Classify & Organize
Automatically tag, sort, and organize every call. Let AI do the work.
Don’t waste your time . Nimbata uses AI to tag the call, identify intent, and score lead quality. The right inquiry lands with the right department every time.
3. Analyze
Know your best guests, and what drew them in thanks to our reports.
With Nimbata, you don’t just track calls. You get strategic clarity: which ads drive bookings, which services convert better, and where to double down with dashboards that make it all visible at a glance. Cut spend on poor performers and fill your rooms smarter.
Automatically sync your apps in seconds
From first ring to booked Airbnb, Nimbata fits perfectly with the tools your travel team already uses.
No delays, no manual entry – just clean, compliant call data across your stack.
Works with what you already use
Connect to your CRM, ad platforms, and ops tools in seconds.
Automates what happens next
Let call insights trigger the next best action—automatically.
Whether you’re a boutique inn or a global chain, we scale with you!
No matter how many properties, brands, or booking channels you manage, Nimbata brings all your calls and performance data together.
Independent Hotels & Vacation Rentals
Run a single mountain lodge, bed & breakfast, or surf hostel? If this sounds like you, then you need Nimbata to track which campaigns attract new customers, help you with organizing inquiries, and following up with everyone – fast.
Resorts, Cruise Lines & Global Travel Brands
Assign unique tracking numbers for each property, package, or campaign. Monitor which channels drive bookings, compare performance by destination, and route inquiries to the right team. Understand every call your business receives — all from one centralized dashboard.
Don’t just take our word for it – here’s what performance-driven teams say about using Nimbata
“Efficient, user-friendly, and competitively priced call tracking solution”
Nimbata offers a very intuitive and easy-to-navigate dashboard, making it simple to manage and track all calls effectively. The activation process is extremely fast, allowing us to start using the service almost immediately. Additionally, Nimbata provides highly competitive pricing compared to other call tracking solutions, offering excellent value for money.
–Mikalai S., read full review on G2
