CALL TRACKING SOFTWARE

Call Tracking that shows exactly which efforts drive your best phone leads

Nimbata tracks every inbound call back to its source:channel, campaign, keyword, and ad
so you stop guessing and start scaling what works.

  • Call Tracking
  • Call Attribution
  • Performance Analysis
  • Visitor Tracking
  • Keyword Tracking
  • Source Tracking
  • Call Classification
  • Call Routing
  • Missed Call Alerts
  • NEW: AI Insights
Nimbata Call Tracking Dashboard features Call Tracking Performance by channel, outcome, lead type, sentiment analysis & Lead Panel with call attribution details

TRUSTED BY +7,000 GLOBAL BRANDS

WHY NIMBATA CALL TRACKING

From first ring to closed deal,
every signal captured

Marketing Attribution
Marketing Attribution: See what drives calls before you waste another marketing dollar with Dynamic Call Tracking
Lead quality

Not all calls are leads. Know the difference instantly.

Measure Phone Lead Quality with AI Call Qualification (summaries, dollar values, ratings, taggings and more)
Revenue Impact

Tie phone revenue back to the campaigns that earned it.

Calculate & Sync Revenue Impact from phone calls

Decode your call tracking data and replicate what works

1. MARKETING ATTRIBUTION
“Where did they found us”

Track call conversions across channels

Nimbata assigns dynamic tracking numbers to every visitor so you capture the full picture from first click to conversion.

Call Tracking Data - Capture & Analyze Call Attribution across Channels with Call Tracking Dashboard
Find the highest converting channels, campaigns, pages, keywords

Not all campaigns that generate calls generate customers. Spot the ones that do and cut the ones burning budget on calls that go nowhere.

Find the highest converting marketing channels, campaigns, pages, keywords for call conversions
Analyze every caller in depth with visitor-level tracking insights

Visitor-level tracking tells you which exact session, landing page, and on-site behaviour led each individual to call.

Drive better growth with visitor-level Call Tracking

Reveal all the steps that led to conversion

See every touchpoint before the call that closed: the ad clicked, the page visited, the calls made. Know the full journey, not just the last interaction.

Nimbata Call Tracking Software - Lead Timeline Reports - From first clieck to conversion

Start to make sense of your calls, automatically

“Are my leads actually good?”

Turn long conversations into smart insights

Nimbata transcribes, scores, and classifies every call automatically, so you know exactly which calls are real leads, which channels send quality traffic, and where your team’s time is best spent.

Lead Management Dashboard - Turn conversations into smart marketing insights
From hour-long transcripts to instant summaries & notes

Auto-generated summaries, action items, and notes, without anyone lifting a finger. Your team spends less time on admin and more time closing.

Analyze transcriptions with AI Call Tracking and turn it into summaries, notes, objection lists, agent performance etc
Auto-detect sentiment, purchase intent,
and more

Classify every call, then break it down by channel to see exactly which sources are sending serious buyers and which ones just noise.

Enrich every caller with default Nimbata Fields or custom ones

Connect calls to real revenue &
sync it across platforms

3. REVENUE IMPACT
“Do my calls convert?”

Learn what your calls actually worth

Clicks and call volume are not revenue. Assign a dollar value to every inbound call so phone revenue shows up in your dashboards the same way every other conversion does.

Revenue Attribution Dashboard - Nimbata Call Tracking
Feed real revenue data back into your ad platforms

Push actual deal values and closed revenue back into Google Ads and Meta so the algorithm chases high-value callers.

Sync
Send the deal size where the deal closes, straight to your CRM

Every call automatically creates or updates a CRM record with the caller’s details, deal value, and outcome, so your pipeline stays clean.

Workflow showing a missed call trigger that sends real-time Slack alerts with caller ID and number to keep teams informed.

Easily connect with your tools

Send your call tracking data exactly
where it belongs.

Don’t just collect data — make it move.
Build workflows that push every call, tag, or value straight into your favorite tools — automatically.

Plus, everything you’d expect from
a call tracking software

Local presence dialing

Increase pickup with area-matched tracking numbers.

Dynamic Number Insertion (DNI)

One line of code. Full attribution, every page, every session.

Transcription in 100+ languages

Native AI records, transcribes, and logs calls in your account language—or any you choose.

Shareable recording links

Keep everyone in the loop with instant, secure links.

Custom URL parameter tracking

Capture every attribution detail—no signal wasted.

Keyword-level tracking

See which terms drive revenue-quality calls.

Join modern teams switching
to Nimbata for Call Tracking

Hear how 13.000+ teams are transforming
their growth strategy with Nimbata
Novi.Digital
50% more conversions — instantly revealing missed revenue opportunities.
With Nimbata, we can see which phone calls make money and reinvest away from the ones that don’t.
Call Tracking Software aaron pfp

Aaron Crewe
Founder & Managing Director of Novi.Digital

Service24
4.5x growth 
Before Nimbata, everything was manual CPC — every day was a new battle. Now, the algorithm knows exactly which jobs bring more money.
Call Tracking Software stegan pfp

Stefan Mitrovic
Performance Marketer

Skyleads
From 10-15 to 200+ phone conversions/month
When clients question lead quality, I just play the call recording. No more debate.
Call Tracking Software Vasilis 3 e1760103623361

Vasileios Spanoudakis Founder of Skyleads

4,7 out of 5

FAQ

How much work is it to set up?

Most teams are live within a single session. Add the Nimbata script to your site, acquire & assign tracking numbers, and you’re tracking calls. No developer required for setups. Prefer to have it done for you? Our team can handle the entire setup through our Jumpstart service.

What is call tracking software?

Call tracking software is a marketing analytics tool that attributes every inbound phone call back to the channel, campaign, keyword, or ad that drove it. It works by assigning unique tracking numbers to your marketing sources or visitors so you can measure call volume, call quality, and revenue generated from phone leads, giving you the same visibility on calls that you already have on clicks and form fills.

How does call tracking actually work?

Nimbata uses dynamic number insertion (DNI) to assign a unique tracking number to every visitor based on their source. When they call, that number ties back to the exact session, campaign, and keyword that brought them to your site. Everything logs automatically.

Does it work with my CRM?

Yes. Nimbata integrates with HubSpot, Salesforce, Pipedrive and other major CRMs. Every call automatically creates or updates a contact record with the caller’s details, call outcome, deal value and more, so your pipeline is always current and sales always has context.

Can I track calls from multiple locations or clients?

Yes. Nimbata supports multi-location businesses and agencies managing multiple clients under one account. Set up separate tracking numbers, dashboards, and reports per location or client, all from a single login.

What other solutions does Nimbata offer?

Beyond call tracking, Nimbata offers Form Tracking to capture and attribute every form submission the same way you track calls, Conversation Intelligence to automatically transcribe, score, and summarise every call, and Outbound Calling to track and measure the performance of your outbound sales calls alongside your inbound leads.

How does Nimbata pricing work?

Nimbata charges per call — not per minute. You pay based on the calls you receive, not how long they last, so there are no surprise bills at the end of the month regardless of your average call duration. See all plans on our pricing page.

Have other questions?

If you have more questions, contact us so we can help.

Call tracking made fair for
businesses in any growth stage.

  • 14-day free trial (no credit card)
  • Transparent per-answered-call billing
  • 24/7 expert support from real humans
  • No long-term contracts