CALL TRANSCRIPTIONS

Turn conversations into insights with
Call Transcriptions.

Automatically transcribe every call with precision and structure- so your data is
ready for AI summaries, intent detection, and performance scoring.

View call transcriptions effortlessly in your call activity and enable AI features instantly.

cut the clutter. focus on insights.

Workflow with call transcription- Transcribe only the calls that matter through your own automations.

Transcribe the conversations that make sense

Automatically transcribe calls that meet your rules, like duration, callers type and more, ensuring you capture only valuable conversations.

Transcribe every call in your own language, so no keyword or intent is missed.

Transcriptions in your own language

Transcribe every call into clear, structured text-detecting the caller’s language and adapting to yours, so no keyword or intent is missed.

Call activity view with AI insights after enabling the call transcriptions.

Unlock AI-powered call intelligence

Your transcriptions feed Nimbata’s AI features like call summaries, tagging, lead scoring, and sentiment analysis-turning talk into actionable insights.

from raw conversations to
clear (and valuable) context

Read your conversations in seconds

Access accurate, structured text for every conversation in Call Activity and spot key moments and insights in seconds- no replay required.

Discover patterns that drive performance

Find keywords, trends, and intent in your call transcripts to optimize campaigns and boost performance.

Sync transcripts to your CRM

Feed clear call transcripts into your CRM for richer customer records and smarter insights.

Read your conversations in seconds through call activity view on lead's details.

CAPABILITIES FOR FAST MOVING TEAMS

more flexible than your yoga instructor

Actionable
Turn every transcription into insights your team can act on.
Detectable
Spot key phrases, intents, or sentiments in seconds right from the conversation.
Adaptable
Adjusts to your language and delivers clear context from every call.
Sharable
Make call insights accessible across teams-helping marketing, sales, and support work in sync.
Flexible
Choose what to transcribe and when, based on your rules.
Integratable
Enhance your marketing stack with transcriptions that connect effortlessly to your workflows.

Share your transcripts anywhere
& let them trigger actions across your tools

Your transcripts go where your team works.
Send them to your CRM, team platforms and any of
your favorite tools to keep everything in sync.

Send call transcriptions to your favorite tools and keep everyone aligned.

Send transcriptions to your favorite platforms

Sync your call transcriptions instantly with CRMs like HubSpot or Salesforce, and connect other tools through Webhooks or Zapier to keep your data flowing seamlessly.

Create your own triggers with transcriptions and keyword spotting to fire actions and automations.

Let transcriptions trigger your workflow actions

Turn transcripts into powerful automation triggers with Nimbata’s workflow builder. Create rules that fire when a transcription is created or when specific keywords are spotted within it.

want to go deeper into how it works?

Here’s a little FAQ

What is a call transcription?

A call transcription is the written version of a phone conversation, automatically created by converting spoken words into text. It helps you read, search, and analyze calls without having to replay recordings.

Can transcriptions be used in workflows or automations?

Absolutely. Transcriptions can trigger automated actions, such as when a transcription is created or when specific keywords are detected within it.

In which languages are transcriptions available?

Nimbata supports multiple languages and can automatically detect the caller’s language or adapt to your business location settings.

Why are call transcriptions important?

Call transcriptions are valuable for analysis, training, and easy search. They help you spot patterns and trends, train teams using real conversations, and quickly find key details without replaying calls.

CTM vs Nimbata- Nimbata customizable dashboard
team

Book your 30-minute personalized demo
with the team
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We’ll actually show you the product and how it can work for you – not a slide deck!

  • No ghosting
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your process, your modules
check out our toolbox & take what works for you

Combine Nimbata call tracking features to create the solution
that matches how your team operates.

Tracking Numbers

Create tracking numbers for any channel or location

Call Flow Builder

Handle every call smarter—with automated call flows

Call Recordings

Capture every customer conversation automatically

Your call tracking tool
doesn’t have to suck!

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