Call Tracking for Home Services

Call Tracking for home service businesses who are done with phone leads chaos

Nimbata gives your team crystal-clear visibility into every phone call, ad campaign, and customer conversation. Optimize your marketing, route calls smartly, and close more service jobs backed by AI.

Owen Miller Call Profile - Google Ads Attribution
Lead Details-Name-Location-Call Duration
Attribution details- UTM source-UTM campaign
Conversation Details- AI notes

When every missed call can mean one lost job

Call routing flow showing a new call with greeting message and keypad options to connect to an agent or voicemail.
Smooth & Transparent Patient Journeys

Nimbata’s smart call flows route each call, whether it’s HVAC, plumbing, or electrical, to the right greetings and whispers.
Lead details from paid search-campaign source
Know every caller. Every source. Every reason. All in one view.

Attribute every call back to its source and know exactly which campaign made the phone ring.
CRM automation step creating a new contact and setting lifecycle stage to “Customer.”
Calls to CRM Records, automatically.

Logs caller ID, job type, urgency, and campaign source straight into your CRM-no manual work needed

We connect every call to the campaign that drove it. Fast, smart, and powered by AI.

1. Capture

Finally, know what made them pick up the phone.

When a patient picks up the phone, it’s more than a moment—it’s a signal. Did they find you through emergency plumbing near me? A Facebook ad offering seasonal A/C checks? Or a postcard you mailed last week? Nimbata shows you the exact source.

Call Tracking for Home Services - Capture every Call

2. Classify & Organize

Tag and route every service call with Nimbata AI.

When calls come in fast, context gets lost, Nimbata has the solution. Automatically tag calls as emergency, recurring, or new customers. Categorize your leads by value and let AI take notes.

1st Step -Setup your rules - Automated AI

3. Analyze

Your calls, decoded.
Your next move, clear.

Your dashboard reveals what gets you booked by channel, zip code, or campaign. See ROI, call trends, conversion rates, and more, helping you decide which jobs to push and which ads to pause.

Fill you tags with Nimbata AI

Automatically sync your apps in seconds

Nimbata plugs into your favorite platforms so your data flows where it needs to, automatically.

Works with what you already use
Connect to your CRM, ad platforms, and ops tools in seconds.

Call Tracking Integrations

Automates what happens next
Let call insights trigger the next best action—automatically.

Call Tracking Integrations
Call Tracking Integrations
Call Tracking Integrations

Whether you serve one city or fifty,
Nimbata keeps your phones moving

From independent contractors to national home service brands, Nimbata helps you track performance and route calls at scale.

Local Pros & Small Teams

Own a small HVAC business or run your plumbing crew solo? Nimbata lets you track every lead source, record conversations, and automatically route calls or log them into your CRM. AI-powered tagging and scoring helps you focus on high-intent leads.

Perfect for local plumber services, small electrical business, independent HVAC services, and any practice where every lead counts.

Call tracking tool perfect for independent small teams

Multi-Location Operations

Do you manage several locations for a home cleaning chain? Or are you overseeing a statewide pest control operation? Either way, Nimbata helps you assign numbers by region, tag jobs by category, route them to the right team, and compare performance across every branch.

Ideal for francizes, dermatology, home service chains and technician networks.

Call tracking tool perfect for growing networks

Don’t just take our word for it – here’s what performance-driven teams say about using Nimbata

“Efficient, user-friendly, and competitively priced call tracking solution”

Nimbata offers a very intuitive and easy-to-navigate dashboard, making it simple to manage and track all calls effectively. The activation process is extremely fast, allowing us to start using the service almost immediately. Additionally, Nimbata provides highly competitive pricing compared to other call tracking solutions, offering excellent value for money.

– Speech and language therapist, read full review on G2

g2-2025-badges

Attribute calls accurately. Tag leads with AI.
Grow your service business.

Frequently asked questions